Phantom Tips

Yes, on the Miles Board website, you can get financing by choosing Klarna or Paypal credit as your payment method at checkout. Both options are only valid for customers in the US. Click here to order.  

Yes. This speed is based on real world testing with GPS tracking. 

With the stock 97mm wheels, the Phantom can hit speeds of about 28mph. With the 105mm cloudwheels, the Phantom can hit 30+ mph. 

You can check out my speed test here:

Note: Top speed can vary with conditions like rider weight, terrain and wind. We’re curious to see who will be crowned speed king. Please ride safe.

TLDR: More Speed, More Range, Better Ride

Belt motors are typically geared down so they can achieve more torque than hub motors. The torque helps in acceleration, hill climbing and off road riding. There is a trade off however, as there are more moving parts, more friction and a loud whine. That means range and top speed can suffer with belt motors. If you’ve ever tried to ride a board with belt motors, you can feel what a drag all those moving parts and friction can be. On or off, that friction is what robs you of speed and range.  

Hub motors on the other hand have a motor directly inside the wheel. Because there’s no belt, this reduces drag while also improving range. However a drawback with hub motors is that there’s only a thin layer of material between the motor and the road - which leads to a bumpy ride, and you’re stuck with only the wheel options that are custom made for each motor. 

On the standard 97mm wheels, Rob got 29 miles on his range test riding quite hard through San Diego. He weighs 165 with gear. Range will vary with rider weight and conditions. If you weigh less you’ll likely get longer range, if you weigh more, you’ll likely get less.

With the cloudwheels the range is expected to drop slightly, we estimate to 20-25 miles. Stay tuned for an official range test with those wheels.

The Phantom comes with an ultra high capacity lithium battery, using next gen 21700 cells. Not only is there more total energy (432WH), the battery is also at a higher voltage - 43.2V compared to most boards at 36V. 

For the techies, it’s a 43.2V 10AH 12S2P battery with 21700 Cells (432WH).

WH (Watt Hours) is a measurement of the total energy in a battery

In addition to the massive battery, the Phantom has less moving parts. NO BELTS = less friction = more efficient, this is why the Phantom can achieve incredible range. .

Typically 3-4 hours, slightly longer if completely dead.

Yes, there’s no height limit and the board is very stable for all folks short and tall.

The Phantom is IP65 water resistant. That means you can ride through rain and decent sized puddles but you shouldn’t go swimming with it.

The motors are completely waterproof and can run completely underwater. The electronics and battery in the deck are sealed pretty well by the grip tape, but if water manages to seep in over time it can damage them. For prolonged life, it’s not a good idea to submerge the whole board or ride in heavy/torrential rains. The warranty does not cover water damage.

YES, throw on the cloudwheels and the Phantom will tear up the dirt. Be careful to avoid deep patches of loose sand or mud as they can stop you in your tracks. Other than that the powerful direct drive motors and cloudwheels combination can handle pretty much anything you throw at it.

The Phantom's battery is tested to perform in temperatures of -4F to 113F (-20C to 45C). 

At lower temperatures the battery capacity will decrease, so we recommend keeping the board at room temperature before you ride.

Yes, we’ve got your back with a 6 month warranty that covers the entire board from defect or malfunction under normal use. If anything on the board should stop working, just hit up support at help@milesboard.com - our expert technicians will help you diagnose and get you rolling again in no time! The warranty doesn’t cover damage from misuse (including water damage), tampering or unauthorized alterations/repairs.

No stress, we still have your back with excellent support (from real humans in the US) and will help you purchase the correct part to get rolling ASAP.

After we build the boards, most orders outside the US will ship directly from the factory and arrive approximately 2-5 weeks after shipment. 

US orders will be shipped via container to San Diego and then via courier to your door, they'll arrive approximately 6 weeks after shipment from the factory. 

Please refer to this table for shipping rates and handling times. 

Note: There's an additional shipping fee for orders to Hawaii and Alaska. If you order from Hawaii or Alaska, we will reach out to collect the difference in actual shipping cost prior to shipment. 

Yes! Come cruise by the showroom in San Diego. 

We strongly recommend wearing a good helmet, especially considering the high speed of the Phantom. Accidents happen (ask Rob : D ). A helmet can protect you from serious brain damage and even death. Not only that, it’s the law in many places. Bottom line: you and you alone are responsible for your own decisions, not us, not anybody else. Please don’t come crying to us if you crack your skull or get a ticket. We trust you’ll make the right decision for you each time you ride.

The Phantom is a high speed vehicle, NOT a toy! Check out this video where a helmet saved my friend’s life.

https://youtu.be/ci6S7zUGG9Q?t=319

Other protective gear can save you from scrapes if you’re new to skating, riding hard or just clumsy. Please be safe out there!